Last Updated: Oct; 20, 2025
At Clesite LLC (“we,” “our,” “us”), we strive to make your shopping experience smooth and reliable.
1. Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.
2. Shipping Methods & Times
We offer multiple shipping options at checkout. Estimated delivery times:
Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
International Shipping: varies by country
Delivery times are estimates and may be affected by carrier delays, customs, or events beyond our control.
3. Shipping Rates
We offer a flat-rate shipping fee of $6.99 per order across the entire United States. No hidden costs.
4.Which carriers do you use?
We work with trusted national carriers, including:
UPS
USPS
FedEx
The best option is automatically chosen based on your order size and destination.
5.Where do you ship?
We proudly ship to all 50 U.S. states, including:
Alaska
Hawaii
Puerto Rico
Guam
U.S. Virgin Islands
APO/FPO military addresses
👉 International shipping is not available at this time.
6.What if my package is lost or damaged?
If your package does not arrive within 10 business days after shipment, or arrives damaged, contact our support team at 📧 support@clesite.com
. We’ll work with the carrier to send a replacement or issue a refund.
7.Can I track my order?
Absolutely! Once your order ships, you’ll get an email with your tracking details, so you can monitor delivery progress in real time.
Tips for a smooth delivery
✔ Double-check your shipping address before placing your order.
✔ Use an address where someone is available to receive the package.
✔ Follow the tracking link we send to stay updated on your delivery.
📧 Questions? Reach out anytime at support@clesite.com