Cancel/ Change Order

Order Adjustment and Address Verification Policy

At Clesite.com, we understand that plans can change — and your satisfaction is our priority. To make your shopping experience as smooth as possible, we provide a 12-hour adjustment window after an order is placed, allowing you to modify or cancel your purchase with ease.

Order Cancellations or Modifications (Within 12 Hours)

You may freely cancel or update your order within the first 12 hours of purchase. Simply reach out through our Contact Us page, submit a support ticket, or email our customer care team directly at support@clesite.com. Our representatives are always ready to assist and ensure your request is handled promptly.

After the 12-Hour Window

Once the 12-hour timeframe has passed, we begin processing your order to ensure quick fulfillment and shipment. Unfortunately, this means we are unable to accommodate further cancellations or modifications beyond that period. We truly appreciate your understanding and cooperation.

Address Accuracy

To guarantee a smooth and successful delivery, please double-check your shipping details during checkout. Accurate address information helps us ensure your package arrives on time and without complications.
It is the customer’s responsibility to provide complete and correct address details.

Address-Related Issues

Please note that Clesite LLC cannot be held liable for delivery failures or delays resulting from incorrect, incomplete, or outdated address information provided during checkout. We strongly encourage reviewing all address details before confirming your order to avoid inconvenience.

Need Help? We’re Here for You

If you have any questions, concerns, or need assistance with your order, our support team is always happy to help.
📧 Contact us anytime at support@clesite.com — we’re committed to ensuring your shopping experience with Clesite remains effortless, reliable, and satisfying from start to finish.

Thank you for choosing Clesite — we look forward to serving you with care, precision, and dedication.